Environmental Impact

Kogan.com recognises that customers want less packaging and waste in the products they buy, their homes and in the world. We’re trying our best to play our part to reduce our impact on our planet. As part of this, we are trying to reduce wasteful packaging while ensuring we keep your items safely delivered. This may mean that sometimes we use the original product box to ship items without any wasteful additional packaging. While aesthetically this may not be the prettiest solution, our planet and customers are thanking us for it. 

At Kogan.com, the use of paper, packaging and plastics has been assessed across all departments. We have operated a paperless office for more than 10 years, and continually review initiatives to help us to reduce our environmental impact. Some of these initiatives include  online user manuals for Kogan branded products, electronic billing for our service offerings and an active e-waste solution in place with a Government-approved co-regulatory arrangement provider for the National Television and Computer Recycling Scheme (NTCRS). 

Our services offerings through Kogan Mobile, Kogan Internet, Kogan Insurance, Kogan Money, Kogan Pet, Kogan Energy and Kogan Travel provide an end-to-end online customer experience including online applications, customer service and billing solutions, eliminating the need for unwanted traditional paper and postage handling.  

The Kogan.com head office which is located in Melbourne has a relatively small carbon footprint, using less than 90,000 kWh in the last financial year (FY21).