Product Safety and Quality

Kogan.com is committed to creating a safe environment not only for our team members but importantly for our millions of valued customers. With over 18 years of experience in creating and sourcing our branded products our ever increasing range of in-demand products are known for its quality and value. All the Kogan branded products available on the Kogan.com platform must comply with our extremely high product safety standards. Our Product Compliance team hosts regular training sessions for our team members on the latest product safety requirements and standard changes and publishes a quarterly newsletter to convey important updates and learnings across departments. All Kogan branded products are thoroughly tested by product engineers, and inspected by third party professional inspectors during production.

As a Company we are proud of our product safety record. In the extremely unlikely event of a product safety issue, we  act promptly and proactively to withdraw and recall products. Our product recalls are transparently and publicly documented on our dedicated Product Recalls page, https://www.kogan.com/au/product-recall/.